Taking on a project right
after the client has suffered a negative remodeling experience is a red
light for many contractors, but Al Capogrossi sees it as a challenge...a
green light to do what he does best, customer service. By keeping the
client informed of each and every step, suggesting a Bay Window for
plants and additional light, and working out every little detail of the
book storage area, Al not only created a bright and cheerful kitchen,
but turned around a negative opinion of the remodeling industry at the
same time.
