The scope of the work
included the total gut of the first floor, the total gut of the master
bedroom and bath, and the transformation of the attic space into two
bedrooms and a bathroom. In addition, the scope included converting a
crawl space into a finished basement. But the single greatest challenge
was that they were not the original contractor on the job. The original
contractor had spent almost a year onsite and his work only served to
complicate the remodeling process. To give the impression of progress,
the former contractor had done such things as:
Installing drywall before rough-in work of mechanicals.
Installing plumbing waste lines that ran uphill.
Performed structural work that did not conform to code.
Installed wiring that was unsafe...with the power for the smoke
detectors connected to a light switch
…and the list goes on.
Needless to say, the client harbored a great deal of animosity toward
contractors in general. So to start the job they had to establish a
rapport with the client and inspect every aspect of the previous
contractor’s work. In six months, they completed more work than the
previous remodeler had accomplished in a year…and demonstrated to the
client how a remodeling project is supposed to run. Evidence of their
success was confirmed when the client commented: "You know every time I
call with a comment or question, you guys always make me feel like my
project is the only one that you are working.